Shipping policy

We aim to deliver a smooth and reliable shopping experience every time.

Processing Time:

  • All orders are processed within 1–2 business days after payment confirmation.

  • During peak periods or holidays, slight delays may occur, but we’ll keep you informed.

Delivery Time:

  • UK Standard Delivery: 3–5 business days

  • International Shipping: 7–14 business days

Shipping Confirmation:
Once your order is dispatched, you’ll receive an email with a tracking number to monitor your shipment.

Delivery Issues:
If a package is delayed or lost in transit, please contact us at thewellnessshoplondon@gmail.com.
We’ll work with the carrier to resolve it promptly.

Customs and Duties:
For international orders, any customs fees or taxes are the buyer’s responsibility.